Terms & Conditions

Last updated: February 2026

Booking & Confirmation

• All bookings are confirmed only upon receipt of the advance payment. A date is not blocked until the advance is received.
• Please book well in advance, especially for bridal bookings, as dates fill up quickly and are available on a first-come, first-served basis.
• A booking confirmation will be sent via WhatsApp once the advance is received.
• Please share your event details (date, time, venue, number of people, outfit reference photos) at the time of booking.

Pricing & Extras

• Prices listed on the Services page are current as of the date shown. Pricing is subject to revision, but your quoted price will be honoured once a booking is confirmed.
• Add-on services such as additional saree draping, hair extensions, and extra person makeup are charged separately and will be communicated upfront.
• Any additional services requested on the day of the event that were not part of the original booking will be charged extra.

Payment Terms

• A non-refundable advance of 50% of the total package cost is required to secure your booking.
• The remaining balance is due on or before the day of the event.
• Payments can be made via UPI, bank transfer, or cash.
• For multi-day bookings (e.g., wedding + reception), a combined quote will be provided with a single advance.

Cancellation & Rescheduling

• If you cancel your booking, the advance amount is non-refundable regardless of when the cancellation is made.
• Rescheduling is subject to availability and must be communicated at least 15 days prior to the original date. No additional charges apply if the new date is available.
• Cancellations from my end will only happen in the case of a life-threatening or medical emergency. In such a situation, a full refund of the advance will be provided, or an equally qualified replacement artist will be arranged with your approval.

Trial & Pre-Bridal Consultation

• A makeup trial is highly recommended and should be scheduled at least 2 weeks before the wedding date.
• Trials are charged separately (see Services page for pricing).
• During the trial, we will discuss your preferred look, skin concerns, and any specific requirements for the day.
• Trial looks are kept confidential and will not be shared on social media without your consent.

Group & Family Bookings

• If you are booking makeup for family members or bridesmaids in addition to yourself, please confirm the total number of people at the time of booking.
• Each additional person requires approximately 60 to 90 minutes. A schedule will be shared in advance so everyone is ready on time.
• For large groups, an assistant artist may accompany me to ensure timely completion. This will be discussed beforehand.

Travel & Accommodation

• Services within Chennai city limits are included in the package price.
• For venues outside Chennai, travel charges will apply based on distance and will be quoted at the time of booking.
• For outstation bookings (outside Chennai), the client is expected to cover travel and accommodation expenses for all artists working on the booking.
• Travel arrangements and costs will be discussed and agreed upon before confirmation.

On the Day of the Event

• Please ensure a clean, well-lit space with a chair and mirror is available for makeup application.
• The client should have freshly cleansed skin (no moisturiser) and clean hair (washed the previous day is ideal). Avoid trying new skincare products in the week before the event.
• I arrive at the agreed-upon time. If the client or venue is not ready, the waiting time will be deducted from the makeup session. I cannot extend beyond the scheduled window if there are subsequent bookings.
• Touch-ups during the event are not included. A touch-up kit will be provided along with instructions on how to use it.
• Any request to extend services beyond the agreed scope on the day will be accommodated where possible but may incur additional charges.

Photos & Social Media

• I may photograph the final look for portfolio and social media purposes.
• If you prefer that your photos are not shared publicly, please let me know at the time of booking and it will be respected without question.
• Client privacy is always respected. No full names, venue details, or personal information are shared without explicit consent.

Skin Sensitivity & Allergies

• Please inform me of any skin allergies, sensitivities, medical conditions, or specific product preferences at the time of booking or during the trial.
• I use high-quality, professional-grade products from reputed brands.
• A patch test can be arranged during the trial if you have sensitive skin. Please request this in advance.
• While I take every precaution, I cannot be held liable for allergic reactions to standard cosmetic products that were not flagged beforehand.

Liability

• Makeup appearance may vary in photographs depending on camera settings, lighting conditions, and the photographer's editing style. This is beyond my control.
• Makeup longevity depends on factors such as skin type, weather, and post-application care. Following the aftercare recommendations provided will help your look last longer.
• I am not responsible for any changes made to the look by a third party after my services are complete.

Agreement

By confirming a booking and making the advance payment, you agree to the terms and conditions outlined on this page. These terms are in place to ensure a smooth and enjoyable experience for both of us.

Contact

If you have any questions about these terms, please don't hesitate to reach out on WhatsApp (message or call).